Privacy Policy

Black Flash Promotions Ltd (registered company number 12510376) is the data controller for the personal information collected through this website. Our registered address is Imperial House, 79–81 Hornby Street, Bury, BL9 5BN.

You can contact us about anything in this policy at blackflashpromotionsltd@gmail.com.

When you buy tickets through this website we collect:

• Your full name

• Your email address

• Your telephone number

• Your order details — the event, ticket type, quantity and amount paid

• Your order reference and payment status

Payment card details are entered directly into Stripe's secure payment form. Black Flash Promotions never sees, stores or processes your full card number.

We use your information to:

• Process your ticket purchase and take payment (performance of a contract)

• Send your booking confirmation and entry ticket by email (performance of a contract)

• Contact you about your booking, including event changes or cancellations (performance of a contract and our legitimate interests)

• Manage venue entry and event safety where required (our legitimate interests and legal obligations)

• Keep financial and tax records as required by law (legal obligation)

We do not use your purchase information for marketing unless you have separately agreed to it, and we never sell your personal data.

All card payments are processed securely by Stripe, our payment provider. Stripe is PCI-DSS compliant and handles your card information under its own privacy policy. Black Flash Promotions only receives confirmation that your payment succeeded or failed, along with the last four digits of the card where Stripe provides them.

We only share personal information where it is necessary to process your payment or fulfil your booking:

• Stripe — to process your payment securely

• Our email delivery provider — to send your booking confirmation and entry ticket

• Venue or security partners — only where needed for admission or event safety

• Regulators, law enforcement or professional advisers — only where the law requires it

We do not share your information with anyone else for their own marketing purposes.

We keep order and booking records for as long as needed to fulfil your booking and afterwards for accounting, tax and legal purposes — normally up to 7 years from the date of purchase. Contact details linked to a completed order are kept for the same period so we can respond to queries, disputes or refund requests. Information is deleted or anonymised once it is no longer needed.

Under UK data protection law you have the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct anything that is inaccurate

• Ask us to delete your information where we no longer need it

• Object to or restrict how we use your information in certain circumstances

• Ask for your information in a portable format where applicable

To use any of these rights, email blackflashpromotionsltd@gmail.com. We will respond within one month.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk. We would appreciate the chance to resolve your concern first.

Access to order and customer information is restricted to authorised Black Flash Promotions staff through a secure admin system. Payment data is handled by Stripe and is never stored on our systems.

We may update this policy from time to time. The latest version will always be published on this page.